What should I do if my order hasn’t arrived?

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Processing Orders:

Orders typically take 3-5 working days to be processed however they can take up to 10 working days depending on the order volume and the items you have ordered.

If your order is still processing after 10 working days, please contact us.

Dispatched Orders:

If your order has been dispatched and hasn’t arrived in the time scale below, please contact us:

  • UK Orders: 3-4 days
  • International Orders: Up to 3 Weeks

Please note: Due to COVID-19, orders are taking longer than normal to process and be delivered. We thank you for your patience.

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