Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt for an exchange or refund.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund within 2 working days of receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
If you have simply changed your mind about a purchase please contact us ASAP and we may be able to save shipping costs for both parties.
Goods will only be accepted for return if they are dispatched to us within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item is your responsibility.
If you have a question about an item that you have purchased please contact our customer support department.