We use Royal Mail (UK) for all of our deliveries. All items are dispatched on the same working day. Orders received after 4pm may be dispatched the following working day.
We aim to deliver all mainland UK standard orders in the timescales shown in the below table. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 5 working days, please contact our Customer Services department.
Standard deliveries to the Northern Ireland and the Highlands and Islands will take longer to arrive. We aim to deliver within 3-5 working days to Northern Ireland and 5-8 working days to the Highlands and Islands. During busy periods, please allow up to 7 working days for delivery to Northern Ireland and 10 working days for delivery to the Highlands and Islands.
|When was your order placed?||Mainland UK Standard Delivery Day|
|Between 4pm Saturday and 4pm Monday||Wednesday or Thursday|
|Between 4pm Monday and 4pm Tuesday||Thursday or Friday|
|Between 4pm Tuesday and 4pm Wednesday||Friday or Monday|
|Between 4pm Wednesday and 4pm Thursday||Monday or Tuesday|
|Between 4pm Thursday and 4pm Saturday||Tuesday or Wednesday|
|UK Bank Holidays (if applicable)||Please allow an extra working day for standard deliveries. Please note bank holidays will not be available as delivery days for next day delivery.|
|International Delivery||For all international countries we aim to deliver within 3-7 working days for Europe and 5-10 working days for Rest of World, following the date your order is placed.|
Australasia is classified as a separate zone (Zone 4) by Royal Mail. Deliveries to this area may take slightly longer. We ask for you patience and we can assure you that we do everything within our power to get parcels delivered as soon as the resources available to us will allow.
Please allow 5 working days before querying your order.
If you do have a query please do not hesitate to contact us.